Crystal Quest Smart Classic Countertop Water Filter System - Fluoride Removal, Beige | Pure Drinking Water for Home & Office Use

Great product, and much less maintenance than other filtration systems that need to be changed frequently. I don't plan to every use those other filters again. We have had this for almost a year now and it's still working like the day we bought it! Whenever I have to drink tap water, I notice right away how much the water smells and tastes like chlorine because I never taste it anymore.I own two, and installed one at mother's and sister's hours. The water tastes great!It's a little tricky set up, but once you have it.... You will never look back.Just to never run hot water through it. It's actually cheaper in the long run than a standard filer too.We have had this filter for going on three years and just ordered a replacement. We had the same experience as the other reviewer who ranked it one star, but I called the customer service number and was told that in addition to letting water flow through the filter for approximately 10 minutes prior to first drinking the water, you have to turn on your tap with the water stream about the same diameter as a pencil (at the bottom, where it hits the sink, THEN push the button to bring the water through the filter. Once we began doing this, the water tasted great and we love using it. We always know if we've allowed the water to flow through it too fast, because we get a slight mineral bite, but we've gotten quite good at getting it right and it's very simple once you know what needs to be done. I find it unfathomable that the company doesn't include instructions with the filter, as I have talked to several people that have had the horrible mineral/metal taste and haven't bothered calling customer service (again, unfathomable) to find out if their filter is faulty or if there is something different they can do to make it work right (there is!). Once you find out how to use this filter it works great. It does allow water to drip out of the filter every now and then after it's been shut off, so you want to make sure it's always over the sink. For the price, you can't beat this filter; it's just unfortunate that Crystal Quest doesn't tell its customers how to use it from the start.Be warned about this alleged fluoride water filter. It may, or may not, actually remove fluoride, but the filtered water has a strong, bitter and metallic aftertaste that lingers in your throat. I had a horrible experience with Crystal Quest and I absolutely do not recommend this filter. The top spout is poorly designed and can get stuck inside the top of the filter if you turn too much. The spout does not tighten, so you will not know if you have gone too far. Once stuck, good luck getting it back out. I am very dismayed I blew money on this and wish I had read other reviews on the internet about the metallic taste this product leaves behind in the filtered water.