SmartBidet SB-110 Electric Bidet Seat for Elongated Toilets - Heated Seat, Adjustable Water Pressure & Temperature, Stainless Steel Nozzle with Child Wash Function - Perfect for Bathroom Upgrade & Family Comfort

I am reviewing the experience I had with the customer service at SmartBidet. I owned this item for about two months when the heating element stopped functioning. I called SmartBidet and they promptly shipped me a new unit and covered the cost of shipping the defective unit back. Outstanding customer service.A bought this when it was becoming increasing difficult to find toilet paper. I have never used one before, but thought it would save on toilet paper, I was right.I have only had it for a few days, and just got the GFCI outlet wired in today. I have been running it with an extension cord from a different GFCI outlet.Out of the box, the instructions are clear, and install is straight forward. I was a little worried about the water connection because the line between the shut off and the tee, has a different fitting then my current connection to the shut off. But the tee has the same thread and size as the toilet inlet. I was able to use my existing line to connect to the tee. it was just a few minutes work to install the bidet and the water line.I have lots of hair, everywhere but the top of my head. So getting clean has been an issue for my entire life.This makes getting clean, so much easier. I feel cleaner too.***********************************Update it has been about a month now.First, the control buttons stand up enough that a totally blind user can operate the controls without difficulty. Yes there are indicator lights, but they are not critical to the operation. It behaves dependable, and predictably so it is very blind friendly. Sighted assistance is needed to identify the buttons, but this can happen fully clothed.Seat position: depending on the style and make of your toilet, you might want to move the seat a bit after the first install. I did and it really was not difficult. Why did I need to move it? I found I need a little extra clearance under the front of the seat, so that the edge of the toilet was farther from my body.Toilet paper & Wipes: Everyone is different, and poo is different. For very watery stool, the bidet is super supreme for clean up, rinse and one TP wipe too dry a bit before hitting the air drier and you are good. BUT if poo is like peanut butter, neither the bidet rinse by itself nor wet wipes by themselves got me clean. For peanut butter poo it definitely takes both wet wipes and bidet rinse to get clean, and sometimes multiple applications of both.Femwash: My wife is not impressed. For female urine only rinse, she says even with the adjust all the way forward, it takes some bending and stretching to get the water where it needs to be. Otherwise she has not had issue with the bidet.Heated water: This is nice, and if you need multiple rinses, a few seconds (30?) and the heat will have warmed new water enough.Positioning: It takes some practice to choose new seating habits that are most effective in using the bidet. While the adjustable spray position is helpful, you need to sit in the right place to get the best rinse, as well adjust the spray position, and maybe wiggle around a bit.Overall: This was a good purchase and a bidet is going to be part of my hygiene tools for the rest of my life. Now I am looking into options to add a bidet to our camper/RV.I currently have a Kohler bidet seat and have replaced a Brondel seat with this Smartbidet seat. I am pleasantly surprised with the seat functions. Everything works well as described and in a number of regards better than the more expensive seats I have and replaced. The plastic construction of the Smartbidet seat and remote are thinner than what I am used to and appear not to be as durable. However time will be the true test. I would recommend to family and friends.This bidet is fantastic at keeping the seat warm, it has warm water for almost a full minute of spray, settings are easy understand, and the controls are easy to reach and use.A couple of things I disliked are the anemic spray and dryer. I have a Neo Lux 180 bidet and even on its lowest setting it has more pressure than the Smart Bidet has on its highest Turbo setting. This was a disappointment to find that out after paying so much to get a luxury bidet, well a lot nicer than my cheap one. It will get you clean but you'll have to do 2 or 3 washes to get the job done and after the first wash temp never gets above Luke warm. Being that it takes 2 to 3 washes more you'll end up adding a few more minutes to your time. The other issue is on the lowest setting the warm air dryer can get a trifle warm after a minute or so and doesn't dry as effectively as a hand dryer would. It's most likely that it gets too warm for me and I end up getting up too quickly so others may get more success than I. All in all this is a great bidet with a few functional issues and as I said earlier my biggest gripe is the weak water pressure when my cheap bidet could lift you off the seat if you weren't careful with the pressure dial.SmartBidet makes a reliable long lived bidet lid for toilets. We have had trouble in the past with hinge breakage on another brand of seat. We have had a SmartBidet seat for several years with no breakage issues. All the functions work just fine. When our Granddaughter said she wanted one we bought another of these for her. I installed the seat both times and had no issues with installation. The seat took about 20 minutes to install. I used a 10" adjustable wrench, pair of pliers, and a screwdriver. The seat came with the extra water supply hose and special 3 way water fitting that goes between your existing water supply hose and the tank of your toilet. The seats water line branches off the 3 way fitting and supplies the bidet function. Installed all the water lines and tightened them up. No water leaks. These seats need an electrical supply so an extension cord was used to bring power over to it. Seat worked fine from the very first use. No complaints about either seat so far. Excellent design with reliable and durable service.All components are well prepared in the package, I don't need buy additional parts to hookup this bidet .Good working function , I hope it can keep in good condition, not broken just in short time. You can either use "simple control" or" remote control", quite flexible to operate it. It's not easy to connect water supply hose to seat , it's metal material connects to plastic, you need very patient to tighten it to prevent leak issue, I tried several times to complete it. Make sure its dimentions can fit your toilet or not before you make this order.Have had this bidet installed now for one month. So far so goodIt’s simple and functionalNo fan, no nite Light but it has a soft close lidThe pressure is less then the previous one I had .I did not realize that it did not come with auto dry!Constant drip. Leaks at sprayer after two years exactlyBeau, bon, abordable et facile à installer